Your privacy matters to us. This policy explains exactly what personal data ex bet collects, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language — no legal jargon, no hidden clauses.
Before you read the full policy, here are the six core commitments that define how ex bet handles your personal data every single day.
ex bet does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we use it only to operate your account and improve your experience on the platform.
Every piece of data transmitted between your device and ex bet is protected by 256-bit SSL encryption — the same standard used by major banks. Your login credentials, payment details, and personal information are encrypted at all times.
ex bet only collects the data we genuinely need to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it. If we don't need it, we don't ask for it.
You have the right to access, correct, and delete your personal data held by ex bet. These aren't just words in a policy — you can exercise these rights by contacting our support team and we will respond within 30 days.
ex bet uses cookies and analytics only to improve platform performance and your user experience. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with ad networks.
In the unlikely event of a data breach that affects your personal information, ex bet will notify you promptly and clearly — explaining what happened, what data was affected, and what steps we are taking to protect you.
This Privacy Policy explains how ex bet ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the ex bet platform at ex-bet.org and the ex bet mobile application. It applies to all registered players and to anyone who visits the platform without registering.
ex bet is committed to handling your personal data responsibly and transparently. We understand that trust is the foundation of any relationship between a player and a gaming platform — and that trust starts with being honest about how we use your information. This policy is written in plain English so that every player in Bangladesh can understand exactly what happens to their data when they use ex bet.
By registering an account on ex bet or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about anything in this policy, please contact our support team at [email protected] before registering.
ex bet collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you use the service. Here is a clear breakdown of both categories.
Information you provide directly:
Information collected automatically:
ex bet uses your personal data only for the purposes listed below. We do not use your data for any purpose that is not described in this policy without first obtaining your explicit consent.
ex bet processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
ex bet does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
ex bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the service. A cookie is a small text file stored on your device when you visit a website. Here is how ex bet uses cookies:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using ex bet, but some features may not work as smoothly. For more information on managing cookies, refer to your browser's help documentation.
ex bet retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests. The specific retention periods are as follows:
When your data is no longer required for any of the purposes described in this policy, ex bet will securely delete or anonymise it. You may request early deletion of your data subject to our legal retention obligations — see Section 9 for details.
ex bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure. These measures include:
Despite these measures, no system is completely immune to security risks. In the event of a data breach that is likely to affect your rights or freedoms, ex bet will notify you without undue delay and will take immediate steps to contain and remediate the breach.
As a player on ex bet, you have the following rights in relation to your personal data. These rights are genuine and we are committed to honouring them promptly and without unnecessary barriers.
You can request a copy of all personal data ex bet holds about you. We will provide this within 30 days of your request.
If any of your personal data held by ex bet is inaccurate or incomplete, you have the right to request that we correct it.
You can request deletion of your personal data. We will comply unless we are required to retain it by law or for legitimate business purposes.
You can ask us to pause processing of your data in certain circumstances, for example while a dispute about its accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to processing of your data based on legitimate interests, including profiling for responsible gaming monitoring purposes.
To exercise any of these rights, contact us at [email protected] with your full name, registered email address, and a description of your request. We will respond within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority.
ex bet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on ex bet or provide any personal information to us.
If ex bet becomes aware that personal data has been collected from a person under the age of 18, we will immediately close the associated account, delete the data, and return any deposited funds to the payment method used. If you believe a minor has registered on ex bet, please contact us immediately at [email protected].
The ex bet platform may contain references to third-party services such as payment providers. These third parties operate under their own privacy policies, which are independent of this policy. ex bet is not responsible for the privacy practices of any third-party service.
We encourage you to review the privacy policies of any third-party services you use in connection with your ex bet account, particularly your mobile payment provider (bKash, Nagad, or Rocket), as their handling of your payment data is governed by their own terms.
ex bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email and display a prominent notice on the platform for at least 14 days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent version of the policy. We encourage you to review this page periodically. Your continued use of ex bet after the effective date of any updated policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ex bet handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.
For questions about responsible gaming tools and self-exclusion, visit our Responsible Gaming page. For the full terms governing your use of ex bet, see our Terms and Conditions.
Your privacy is protected, your payments are encrypted, and your data is never sold. Join over two million players who trust ex bet for fast BDT payouts and fair games — every day.