Legal Effective 2025

ex bet Terms and Conditions

These terms govern your use of the ex bet platform. Please read them carefully before registering or placing any bets. By creating an account on ex bet, you confirm that you have read, understood, and agreed to everything set out below.

Last Updated: 1 January 2025. These terms apply to all ex bet accounts registered from this date onwards.

What These Terms Cover — A Quick Overview

The full terms are detailed below. These cards summarise the six most important areas so you know what to expect before you read the complete document.

Account Eligibility

You must be at least 18 years old to register on ex bet. One account per person is permitted. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits & Withdrawals

Deposits via bKash, Nagad, and Rocket are processed instantly with no fees. Withdrawals to mobile wallets complete in 3–5 minutes for verified accounts. The minimum withdrawal is ৳200 and there are no platform-side fees.

Bonus Terms

All bonuses on ex bet are subject to wagering requirements stated at the time of the offer. Bonuses cannot be withdrawn until wagering conditions are met. ex bet reserves the right to withdraw bonus offers at any time without prior notice.

Fair Use & Security

Any attempt to exploit software bugs, use automated betting systems, or engage in collusion will result in account suspension. ex bet uses 256-bit SSL encryption and two-factor authentication to protect all accounts.

Responsible Gaming

ex bet provides deposit limits, loss limits, session reminders, and self-exclusion tools to all players. Using these tools is your right and we actively encourage it. Players showing signs of problem gambling may be contacted by our team.

Account Closure

You may close your ex bet account at any time by contacting support. ex bet may close or suspend accounts that breach these terms. Any real-money balance at the time of closure will be returned to your registered payment method.

1. Introduction

Welcome to ex bet. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ex bet ("we", "us", "our", "the Platform") governing your access to and use of the ex bet website at ex-bet.org, the ex bet mobile application, and all associated gaming services.

By registering an account on ex bet, making a deposit, or placing any bet on the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the ex bet platform.

ex bet is committed to providing a fair, transparent, and enjoyable gaming experience for all players in Bangladesh. These Terms are written in plain language so that every player understands their rights and obligations clearly. If you have any questions about anything in these Terms, please contact our support team at [email protected] before registering.

Important: These Terms apply to all ex bet accounts, including accounts registered before the effective date of this version. Continued use of the platform after any update to these Terms constitutes acceptance of the updated version.

2. Eligibility

To register and use an ex bet account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration. ex bet does not permit minors to register or use the platform under any circumstances.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law. It is your responsibility to verify the legal status of online gaming in your location before registering.
  • You must not be a current employee, contractor, or immediate family member of an employee or contractor of ex bet or any of its affiliated companies.
  • You must not have been previously excluded or banned from the ex bet platform for any reason.
  • You must be acting on your own behalf and not as an agent or representative of any third party.

ex bet reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be immediately closed, all winnings will be forfeited, and any deposited funds will be returned to the original payment method after verification.

3. Account Registration

Each player is permitted to hold only one ex bet account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and any balances being forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and phone number. ex bet uses this information to verify your identity, process payments, and contact you regarding your account.

  • You are responsible for keeping your login credentials secure. Do not share your password with anyone.
  • If you suspect unauthorised access to your account, contact ex bet support immediately at [email protected].
  • ex bet will never ask for your password via email, live chat, or phone.
  • Account verification (KYC) may be required before your first withdrawal. Documents typically requested include a national ID card or passport and proof of payment method ownership.
Note: Providing false or misleading information during registration is a breach of these Terms and may result in immediate account closure without return of funds.

4. Deposits & Payments

ex bet accepts deposits via bKash, Nagad, Rocket, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. ex bet does not charge any fees on deposits, though your payment provider may apply their own transaction charges.

Deposits via bKash, Nagad, and Rocket are credited to your ex bet account within 30 seconds under normal conditions. Bank transfer deposits may take 1 to 2 business days to appear in your account depending on your bank's processing times.

  • All deposits must be made from a payment method registered in your own name. Third-party deposits are not permitted.
  • ex bet reserves the right to request proof of ownership of any payment method used to deposit funds.
  • Deposits made in error cannot be reversed once credited to your account. Contact support immediately if you believe a deposit error has occurred.
  • ex bet does not accept cryptocurrency deposits at this time.
Deposit Limits: You can set your own daily, weekly, or monthly deposit limits from your account settings at any time. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.

5. Withdrawals

Withdrawals from ex bet are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳200. ex bet does not charge withdrawal fees. Withdrawals to bKash and Nagad are processed within 3 to 5 minutes for fully verified accounts. Bank transfer withdrawals typically complete within 1 to 2 business days.

Before your first withdrawal, you will be required to complete identity verification (KYC). This is a one-time process and is required to protect both you and the platform from fraud. Once verified, subsequent withdrawals are processed without additional documentation unless our security systems flag a specific transaction for review.

  • Withdrawals can only be made to payment methods registered in your own name.
  • Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
  • ex bet reserves the right to delay a withdrawal for up to 72 hours for security verification purposes.
  • In cases of suspected fraud or breach of these Terms, ex bet may freeze withdrawal processing pending investigation.

6. Bonuses & Promotions

ex bet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the offer is made, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These specific terms take precedence over any general statements about bonuses.

  • Wagering Requirements: Most bonuses require you to wager the bonus amount a specified number of times before the bonus or any winnings derived from it can be withdrawn. The wagering requirement for each offer is clearly stated in the offer details.
  • Bonus Expiry: Bonuses that are not used within the stated validity period will be automatically removed from your account without compensation.
  • One Bonus at a Time: Only one bonus can be active on your account at any given time unless the specific offer states otherwise.
  • Abuse Prevention: ex bet monitors bonus usage for patterns consistent with bonus abuse. Accounts found to be exploiting bonus offers will have bonuses removed and may be suspended.
  • Coin Rewards: The ex bet Coin loyalty programme operates under its own terms, available on the Coin page. Coins earned through gameplay convert to BDT bonus credit subject to the conversion rates stated in the programme terms.
Reminder: ex bet reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Changes will not affect bonuses already credited to your account at the time of the change.

7. Betting Rules

All bets placed on ex bet are subject to the specific rules of the game or event being wagered on. These rules are displayed within each game or betting market. In the event of any conflict between game-specific rules and these general Terms, the game-specific rules take precedence for matters relating to that game.

  • Bets are final once confirmed. ex bet does not accept requests to cancel or modify a bet after it has been placed and confirmed by the system.
  • In the event of a technical error that affects the outcome of a game or bet, ex bet reserves the right to void the affected bets and return stakes to players' accounts.
  • Minimum and maximum bet limits apply to all games and markets. These limits are displayed within each game interface.
  • For sports betting markets, ex bet follows standard industry rules for event cancellations, postponements, and walkovers. Specific rules are available within each market.
  • ex bet uses certified random number generation for all casino games. RTP (return to player) rates for each game are available within the game information panel.

8. Fair Use Policy

ex bet is committed to providing a fair gaming environment for all players. The following activities are strictly prohibited and will result in immediate account suspension and forfeiture of any balance:

  • Using automated betting software, bots, scripts, or any other technology to place bets without human interaction.
  • Exploiting software bugs, glitches, or errors in games or the platform to gain an unfair advantage. Any winnings derived from exploiting a known or unknown bug are not valid and will be removed.
  • Collusion with other players to manipulate game outcomes or exploit bonus structures.
  • Attempting to reverse-engineer, decompile, or otherwise access the source code of any ex bet software.
  • Using the platform for any form of money laundering or financial crime. ex bet complies with applicable anti-money laundering regulations and will report suspicious activity to relevant authorities.
  • Creating multiple accounts to circumvent account limits, bonus restrictions, or previous suspensions.
Security: ex bet employs real-time fraud detection systems that monitor all account activity. Unusual patterns trigger automatic review. If your account is flagged, our team will contact you to resolve the matter. Legitimate players have nothing to worry about.

9. Responsible Gaming

ex bet takes responsible gaming seriously. We believe that gaming should be an enjoyable form of entertainment, and we are committed to helping players stay in control of their activity on the platform. The following tools are available to all ex bet players at no cost and without needing to contact support:

  • Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit.
  • Loss Limits: Cap the amount you can lose within a defined period.
  • Session Time Reminders: Receive notifications after a set duration of play.
  • Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.

If you are concerned about your gaming habits, please visit our Responsible Gaming page or contact our support team. ex bet staff are trained to handle these conversations with sensitivity and complete confidentiality.

Under 18: ex bet has a strict zero-tolerance policy on underage gambling. If you are aware of a minor accessing the platform, please contact us immediately at [email protected].

10. Privacy & Data

ex bet collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on ex bet, you consent to the collection and use of your personal data as described in the Privacy Policy.

ex bet uses your data to verify your identity, process payments, provide customer support, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties. All data is stored securely using industry-standard encryption and access controls.

  • You have the right to request a copy of the personal data ex bet holds about you.
  • You have the right to request correction of inaccurate data.
  • You have the right to request deletion of your data, subject to our legal retention obligations.
  • To exercise any of these rights, contact [email protected] with your request.

11. Intellectual Property

All content on the ex bet platform — including but not limited to the website design, logos, graphics, game interfaces, software, text, and promotional materials — is the intellectual property of ex bet or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable licence to access and use the ex bet platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any ex bet content without prior written permission.

12. Limitation of Liability

ex bet provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.

  • ex bet is not liable for any loss of profits, loss of data, or indirect or consequential losses arising from your use of the platform.
  • ex bet is not responsible for losses resulting from internet connectivity issues, device failures, or third-party payment provider delays that are outside our control.
  • In the event of a platform error that results in an incorrect game outcome or payout, ex bet reserves the right to correct the error and adjust account balances accordingly.
  • Our total liability to you in connection with any single incident shall not exceed the amount you deposited in the 30 days preceding the incident.

13. Account Suspension & Closure

ex bet reserves the right to suspend or close any account at any time if we have reasonable grounds to believe that the account holder has breached these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other players.

In cases of suspected fraud or serious breach, ex bet may freeze the account and withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited. If the investigation clears the account, the balance will be released and the account reinstated.

You may close your ex bet account at any time by contacting [email protected]. Any real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method within 5 business days of account closure confirmation.

14. Changes to These Terms

ex bet reserves the right to update or modify these Terms at any time. When we make material changes, we will notify registered players via email and display a notice on the platform for a minimum of 14 days before the changes take effect.

Your continued use of the ex bet platform after the effective date of any updated Terms constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account before the changes take effect.

Stay Informed: We recommend checking this page periodically to stay up to date with the current Terms. The "Last Updated" date at the top of this page will always reflect the most recent version.

15. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please get in touch with the ex bet support team. We're available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available on the ex bet platform and app — average response time under 3 minutes.
  • FAQ: Visit our FAQ page for answers to the most common questions.

For responsible gaming support, visit our dedicated Responsible Gaming page. For information on how we handle your personal data, see our Privacy Policy.

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You've Read the Terms — Now Join ex bet

Register in under two minutes, deposit via bKash or Nagad, and start playing on Bangladesh's most trusted gaming platform. Fair games, fast payouts, and 24/7 support — every day.

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